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How to Fix Destiny 2 Server Error Code Turtle, Stingray or Buck

Destiny 2 is a hugely popular online multiplayer game with a dedicated playerbase. But like any online game dependent on servers, Destiny 2 is prone to error codes that can disrupt your play sessions. 

Three of the most common codes that players encounter when playing Destiny 2 on Xbox or PlayStation consoles and Windows PC are Turtle, Stingray, and Buck.


These cryptic codes can be frustrating to deal with, especially when all you want to do is play! But with some dedicated troubleshooting, you can often resolve them yourself and get back to gaming. 

This guide will explain what causes these Destiny 2 errors and provide solutions to try at home before you need to contact Bungie support.

How to Fix Destiny 2 Error Code Turtle Related to Server Issues


The “Turtle” error code appears when Destiny 2 is unable to download the latest configuration files from Bungie’s servers. This prevents you from logging in and playing properly.

If you see a Turtle error, the first step is trying the activity again that triggered it. For example, if you got Turtle when opening the Director menu, close and reopen it. If Turtle pops up again on the second attempt, it’s time to start troubleshooting.

Here are fixes to try for the Turtle error code:

  • Restart your Destiny 2 game client. Force quit out of the software, then launch it again after a minute. This resets your connection and clears any software bugs that may be interrupting the download.
  • Use a wired internet connection. Wired ethernet is generally more stable than WiFi for gaming, especially if others in your home are streaming video or using bandwidth-heavy apps. Plug your PC or console directly into your router if possible.
  • Check for packet loss. Use a connection monitoring tool to check if you’re dropping a lot of data packets. Just a small amount of packet loss can interfere with Destiny 2 connecting properly.
  • Clear your console cache. On Playstation and Xbox, clearing your cached system data can fix corrupted files that cause errors.
  • Clear the Steam download cache. PC players specifically can wipe their Steam download cache to force an fresh install of Destiny 2 files.
  • Change DNS servers. Using custom DNS servers like Google DNS often improves connection stability over your ISP’s default servers.
  • Power cycle your networking equipment. Turn off and unplug your modem and router for 60 seconds, then restart them. This clears up lots of connectivity issues.
  • Use a VPN. A fast, low-latency VPN can provide a more stable path for Destiny 2’s network traffic if your ISP has issues.

Remember that intermittent Turtle errors may be on Bungie’s end, especially after a big patch or update. Check their server status page and follow their social channels for updates. Patience may be required during server maintenance windows.

Troubleshooting and Fixing Destiny 2 Error Code Stingray when Accessing Bungie Service


The Stingray error indicates Destiny 2 can’t validate your account properly and won’t let you log in. It usually appears for these reasons:

  • Your platform account isn’t logged in or is disconnected.
  • The platform services like PSN, Xbox Live, or Steam are down.
  • Your platform subscription like PlayStation Plus or Xbox Live Gold expired.

If you encounter Stingray, first make sure you are properly logged into your platform’s services. Check their server status pages as well to see if an outage is occurring.

On consoles, check your subscription status and renew it if needed. Stingray will block access if a required subscription like PS Plus lapsed.

If services are up and running, try these troubleshooting tips:

  • Restart your Destiny 2 game client and log in again.
  • Clear your platform cache and data to remove corrupt files.
  • On PC, clear the Steam/Blizzard download cache.
  • Relink your platform account in the Destiny 2 settings.
  • Power cycle your networking devices as noted above.
  • Use a wired connection instead of WiFi if possible.

If Stingray persists after trying these steps, reach out to Bungie’s tech support team for further assistance.

Steps to Resolve Error Code Buck on Destiny 2

The Buck error code doesn’t yet have clearly identified causes according to player reports. However, there are a few general troubleshooting steps you can attempt:

  • Check that your network connection is stable and has low latency. Use speed test tools to check for issues.
  • Restart your Destiny 2 game client and try logging in again.
  • Reboot your modem and router to refresh the connection.
  • Disconnect other devices on your network to free up bandwidth.
  • Clear your console cache if on Playstation/Xbox.
  • Clear the download cache if playing on PC through Steam or Blizzard app.
  • Try disabling VPNs or firewalls that could block connectivity.
  • Power cycle your networking hardware as mentioned earlier.

Since the Buck error doesn’t have defined causes yet, your best bet is trying general connectivity troubleshooting. Also browse Bungie’s support forum and help pages to see if they’ve updated with a Buck error solution.

Contacting Bungie Support

If you still get Turtle, Stingray, Buck, or other error codes after trying all fixes, it’s time to contact Bungie directly for help. You can submit a support ticket here:

Make sure to include:

  • Your Bungie username
  • The platform you play on
  • Date/time when the error occurred
  • What activity triggered the error
  • Any troubleshooting steps you’ve tried

This info helps their support team investigate and identify solutions. Though frustrating, try to stay patient – with persistence you can get these error codes resolved. Don’t let obscure codes prevent you from enjoying all that Destiny 2 has to offer. You’ve got this, guardian!

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