How to Fix PS4 Error Code WC-40329-8 or WC-40383-8 Issue with PSN Account

The PlayStation 4 (PS4) is a fantastic gaming console, but like any piece of technology, it can encounter errors from time to time. Two common errors that PS4 users might come across are wc-40329-8 and wc-40383-8. These errors typically relate to PlayStation Network (PSN) issues and can prevent you from accessing certain online features or downloading content.

In this comprehensive guide, we will walk you through the steps to fix these errors and get back to enjoying your PS4 gaming console to the fullest.

What Does These Sony PlayStation 4 Errors About?


Before we delve into the solutions, it’s essential to understand what these error codes mean when you encounter them on your PS4 console:


This error code generally indicates a problem with your PSN account or payment method. It might occur when you’re trying to purchase or download content from the PlayStation Store. You will get this error message when this issue appears “This service is currently undergoing maintenance. (WC-40383-8).”


This error is also related to your PSN account. It often appears when there’s an issue with your payment information, such as an expired credit card or insufficient funds. The error message that will look like this might appear on your screen “An error has occurred. (WC-40329-8).”

How to Fix PS4 Error Code WC-40329-8 or WC-40383-8 Issue with PSN Account

Solution 1: Verify Your Payment Information

  1. Go to the PS4’s Home Screen.
  2. Select “Settings” from the top menu.
  3. Scroll down and choose “Account Management.”
  4. Select “Account Information” and then “Wallet.”
  5. Here, you can check your payment methods. Make sure your credit card or PayPal information is up-to-date and accurate. If your credit card has expired, update it with the new details.
  6. If you have insufficient funds, add funds to your wallet to cover the purchase you’re trying to make.
  7. After updating your payment information, try the purchase or download again.

Solution 2: Check Your Network Connection

Sometimes, a poor or unstable network connection can trigger these error codes. Ensure your PS4 is connected to the internet and has a stable connection.

  1. Go to “Settings.”
  2. Select “Network.”
  3. Choose “Test Internet Connection” to verify your connection’s stability.
  4. If your connection is weak or unstable, try resetting your modem or router and reconnecting your PS4.

 Solution 3: Sign Out and Sign Back In

  1. Navigate to “Settings.”
  2. Choose “Account Management.”
  3. Select “Sign Out.”
  4. After signing out, restart your PS4.
  5. Sign back in with your PSN account and try the action that triggered the error again.

 Solution 4: Clear Cache and Cookies

  1. Go to “Settings.”
  2. Select “Account Management.”
  3. Choose “Sign In.”
  4. Sign in with your PSN account.
  5. Once signed in, press the PS button on your controller to return to the Home Screen.
  6. Launch the PlayStation Store.
  7. Attempt the action that previously resulted in the error. The cache and cookies are now cleared, which might resolve the issue.

Solution 5: Contact PlayStation Support

If none of the above solutions work, and you are sure your payment information and network connection are in order, it’s time to contact PlayStation Support. They can assist and investigate further if any account-related issues are causing the error.

To contact PlayStation Support, visit the official PlayStation website and look for the support section. They typically offer live chat, phone support, and email options for assistance.

Solution 6: Check for System Software Updates

Outdated system software can sometimes lead to compatibility issues and errors. Ensure your PS4 is running the latest system software version:

  1. Go to “Settings.”
  2. Select “System Software Update.”
  3. If an update is available, follow the on-screen instructions to download and install it.

Updating your system software can often resolve various issues and improve the overall performance of your PS4.

To Sum Up 

Encountering error codes on your PS4 can be frustrating, I know. But with the proper troubleshooting steps, you can often resolve the issue quickly. Whether it’s a problem with your payment information, network connection, system software, or something else entirely, following these solutions should help you fix PS4 error codes wc-40329-8 and wc-40383-8, allowing you to get back to gaming and enjoying all the features of your console.

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