So, you’ve finally decided to join and create an Instagram account. Congratulations! But right when you are excited to start posting your photos, an error message shows up out of the blue and it says ‘Sorry, something went wrong creating your account.’
Don’t worry, though. You’re not the only one facing the issue upon joining the Instagram social media platform. Here are the steps you can take to solve the problem.
How to Troubleshoot Sign Up Issue and Fix ‘Sorry, Something Went Wrong Creating your Account’ Instagram Error
Clear Cookies and Browser Cache Data
The first step you can take is to clear your cookies and browser cache. Accumulated cookies and cache often interfere with the process of creating an Instagram account. Clearing these will help get rid of outdated or corrupt data that might be the reason why the error happens in the first place.
Clearing your cookies and browser cache will help you eliminate the possible conflicts brought about by corrupt or outdated data to help ensure a smoother process of Instagram account creation.
Close and Re-Open Instagram
It’s quite normal for Instagram to have some technical issues now and then. In cases like this, the best thing you can do is restart the app. A restart will help automatically eliminate any temporary bugs and glitches in the app.
After closing the app, proceed to Settings and select Apps. Choose Instagram and then click Force Stop to let the background processes run. Open the app again and check if the error is gone.
Wait, and Try Again Later
Sometimes, the easiest solution is the most obvious one. If you see an error message when creating an account on Instagram, the best thing you can do is wait and try again later. However, the length of your waiting time will depend on some factors. You can wait for several minutes, a few hours, or even several days. If waiting is not an option, try the rest of the solutions stated here.
Uninstall and Reinstall Instagram App
Instagram constantly split tests different aspects of the app. For instance, the moment you download Instagram on your device, you’re simultaneously downloading several versions. If you can’t create an account on Instagram, you can try deleting the app and installing it again to see if it solves the issue.
Log In at Instagram.com
If you’re using your mobile device to create a new account on Instagram and you’re seeing an error message, you can try the process again. However, this time, instead of using your mobile device with the Instagram app, you should log in at Instagram.com on your browser.
Use Incognito Mode or InPrivate Browsing on your Web Browser
While you’re signing up for a new account on the official Instagram, you might also try to use the incognito mode if the normal mode doesn’t work. Just open a new window in incognito mode and sign up for your Instagram account there.
Use New Credentials During Sign Up
Confirm that the phone number or email you used isn’t linked to an active Instagram account yet. If it’s already in use, you won’t be able to use them to create a new account. Try to choose a different email address, strong password, and phone number.
Don’t let the error message ‘Sorry, something went wrong creating your account’ stop you from creating an Instagram account. Follow the fixes above so you can start using Instagram right away.