How to Fix Star Citizen Lobby or Login Error Code 19003, 19004 or 19005

A game should be about fun and exploration, pushing the frontier of possibilities. But, when technical glitches get in the way, the joy is gone. 

However, do not worry, we have the solution—especially when you encounter the Star Citizen game’s infamous error codes 19003, 19004, or 19005 when joining a lobby or signing to your account. So, sit back, relax, and follow our simple steps to see your game return to normality on Windows PC.

How to Fix and Troubleshoot Issues with Error Code 19003 on Star Citizen Game

Star Citizen

Step 1: Verify Integrity of Game Files

The primary step involves making sure your gameplay’s heartbeat, its very foundation—the game files—are not corrupted or missing. But how do we do that? The answer, as always, lies with Steam.

  1. Launch the good-old Steam app.
  2. Navigate towards the ‘Library’ menu—it is the treasure chest of all your games.
  3. Right-click on ‘Star Citizen’ game, which will soon be your vessel for interstellar adventure again.
  4. Now, select ‘Properties’—this is where the magic happens.
  5. Navigate to ‘Local Files’.
  6. Now comes the climax—click on ‘Verify integrity of game files’ option.

If your game files are alright, then Steam will give a green signal, and you can proceed to the next step.

Step 2: Wait for Server Uptime

Error Code 19003 loves a good disruption in Star Citizen’s authentication system or server downtime. So, if your game files are alright, then be patient and let the game server catch its breath. Usually, waiting for a bit before retrying tends to iron out this hiccup.

Step 3: Reach Out to the Expert – Star Citizen Support

Now, if steps one and two don’t do the trick, chase the silver bullet—Star Citizen support. The ever-vigilant, and helpful website operates around the clock to curtail any issue, including the Error Code 19003.

Resolve Error Code 19004 on Star Citizen Game

The error message users might get will when signing in to their Star Citizen accounts look like this:

“Error – CIG services (CODE 19005) – Account login failed. Please verify your login credentials and try again. This was encountered during the phase of Entitlement.”


Step 1: Clear Cache

Clearing the cache can sometimes feel like a rainwash—refreshing and certainly cleansing. Your browser cache, over time, starts resembling a crowded, cluttered room. Clearing it revamps your gaming experience.

  1. Set course to your browser settings.
  2. Seek out the cache.
  3. Select the “Clear Cache” option.

A simple chore and a possible solution to your woes.

Step 2: Disable Proxy

A proxy, while useful many times, can sometimes be an obstacle between you and your game. If clearing the cache doesn’t cut it, try disabling the proxy.

  1. Head back to your browser settings.
  2. Find the culprit, the proxy.
  3. Show it the door; disable it.

Step 3: Mission Star Citizen Support

Despite your best efforts, if Error Code 19004 still sticks around, it’s time to once again call on Star Citizen support. Their technically adept team is ready 24/7 to tackle technical issues, including Error Code 19004.

Troubleshooting and Fixing Star Citizen Login Credential Authentication Error Code 19005

This problem will give you the error message:

“Error – CIG services (CODE 19005) – Account login failed. Please verify your login credentials and try again. This was encountered during the phase of Hub Authentication.”


Step 1: Hardware or Software Compatibility Check

Error Code 19005 is all about compatibility, or rather, the lack thereof. Check if your hardware and software are compatible with the game. Make sure they meet the minimum requirements for Star Citizen.

Step 2: Call on Star Citizen Support

After all said and done, if Error Code 19005 seems adamant, contact the Star Citizen support. Their expert team is there, day and night, to help resolve Error Code 19005.

Anyway, these steps may not always solve the issue. If you still find yourself battling these error codes, your best allies are the official Star Citizen support or a professional technician who knows his/her way around games. Hope this helps!

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *