Xbox gaming consoles are renowned for providing immersive gaming experiences, but occasionally, users encounter error codes that can be frustrating. Two common Microsoft Xbox console error codes that players may come across are 0x87e50033 and 0x80a40401. These errors can disrupt your gaming session, but don’t worry – we’ve got you covered.
Let’s explore these error codes and provide step-by-step solutions to fix them, ensuring you can get back to gaming without interruptions.
What is Xbox Error Code 0x87e50033?
Error code 0x87e50033 typically appears when there’s an issue with your Xbox Live profile or when you’re trying to purchase or download content from the Xbox Store. It can be frustrating, as it prevents you from accessing your desired content.
“Something went wrong – Give it another try if this happens again, let us know by entering 0x87e50033”
How to Troubleshoot and Fix Xbox Live Error Code 0x87e50033
- Check Xbox Live Status – Check the Xbox Live service status before troubleshooting. Sometimes, these issues can be due to server problems on Microsoft’s end. Visit the Xbox Live Status page to ensure all services are running.
- Sign Out and Sign Back In – Sometimes, signing out of your Xbox Live profile and then signing back in can resolve the issue. Go to the Home screen, select your profile, and choose “Sign Out.” After that, sign back in and try accessing the content again.
- Clear Persistent Storage – Clearing the persistent storage on your Xbox can help resolve error code 0x87e50033. Go to Settings > System > Storage > Clear Persistent Storage. Confirm the action, and then restart your console.
- Check for Updates – Ensure your Xbox console runs the latest system updates. Outdated software can lead to errors. Go to Settings > System > Updates & Downloads > Update Console to check for updates.
- Check Payment Information – If you’re trying to make a purchase, verify that your payment information is up-to-date and valid.
What is Xbox Error Code 0x80a40401?
Error code 0x80a40401 typically occurs when you’re trying to access a game or app on your Xbox gaming console device but encounter an issue with the installation process.
“Service unavailable – You appear to be in a region where this service is not available. (0x80a40401)”
Troubleshooting and Fixing Xbox Gaming Console Error Code 0x80a40401
- Restart Your Console – Start by performing a simple restart of your Xbox device. Sometimes, this can resolve minor issues. To restart, press and hold the Xbox button on the front of your console for about ten seconds. Once it powers off, turn it back on.
- Check for Game/Content Updates – If you’re trying to access a specific game or app and encounter an error, ensure that the game or app is up-to-date. Developers often release patches to address bugs and issues.
- Check Your Internet Connection – A stable internet connection is crucial for downloading and installing content on your Xbox. Make sure your internet connection is working properly. Check the cables for any damage if you’re using a wired connection.
- Clear System Cache – Clearing the system cache can help resolve error code 0x80a40401. Go to Settings > System > Storage > Clear local saved games to do this. Remember that this action won’t delete your saved games but will clear cached data.
- Reinstall the Game or App – If the error persists, you might need to uninstall and then reinstall the game or app. Go to My games & apps, select the game or app, press the Menu button on your controller, and choose Manage game or Manage app. Then, select Uninstall and reinstall it.
Remember to stay updated with the latest system and game updates to minimize the chances of encountering such errors in the future. Happy gaming!