Xbox Game Pass offers users unlimited access to almost 200 Windows 10 PC games once they sign up for the monthly subscription. Just imagine enjoying all your favorites without any limits!
But here’s the catch: error codes often come up now and then, two of which are 0x80070005 or 0x80072f76. If you’re also getting these codes while installing a game or launching one, here are some solutions you might want to try:
Troubleshooting and Fixing Xbox Game Pass Error 0x80070005 or 0x80072f76 on Windows 10/11 PC
One of these error messages might creep into your computer screen:
“Something unexpected happened – Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Code: 0x80070005 or 0x80072f76”
Change Windows Settings Sign-In Options
One of the first things you can do is to try changing the sign-in options in the settings of your Windows system. Start by opening Windows 11/10 computer Settings. Proceed to Accounts and then choose Sign-in Options.
Continue scrolling down and then disable the option for “Use my sign-in info to automatically finish setting up after an update.” Once you’re done check if the error code is gone.
Check for Corrupted System Files
These error codes may also show up because of corrupted files in your system that you need to repair. Corrupted system files can be repaired using the System File Checker, which is a command-line utility. Open the Command Prompt as the administrator and then execute the command sfc /scannow for the SFC scan to start running.
Disable Antivirus for Now
For all you know, your antivirus is probably the reason why you’re getting these error codes because it conflicted with your Xbox app. You can verify it by temporarily switching off your antivirus. You can then proceed to install the game from your Xbox app. Several users have reported that the issue was common among those who are using Avast antivirus.
Conduct Clean Installation or Repair Upgrade of Windows
In-Place Upgrade or Repair Upgrade comes in handy in repairing Windows computer issues. An In-place Upgrade may help solve the problem. This will install Windows OS again with no need for you to uninstall the Windows OS currently installed on your device, which means you don’t have to worry about losing data.
Give WpSystem Folder a New Name
The WpSystem Folder is automatically made on Windows computers when certain games or apps are installed from the Microsoft Store. This folder is found on the C Drive or a different drive, depending on whether you have a different default save location for games and apps installed from Microsoft Store. You might be able to fix the problem if you rename this folder.
If renaming the folder is out of the question, take its ownership and try again. You might be able to solve the problem if you rename the WpSystem folder to WpSystem.old.
Uninstall and Reinstall Your Xbox App
Another fix you can try to get rid of error codes 0x80070005 and 0x80072f76 is to uninstall and reinstall your Xbox app. To do this, launch Windows 11/10 Settings. Proceed to Apps and click Install Apps. Look for the Xbox app and then uninstall it. Reboot your device and re-install the app from Microsoft Store.
Wrapping It Up
Xbox Game Pass gives you the chance to enjoy your favorite games to the fullest on Windows PC. But if you’re getting the error codes 0x80070005 and 0x80072f76, make sure you try the solutions above to fix the issue once and for all.