Fix ‘Your Card Does Not Support this Type of Purchase’ Error on Stripe, Visa or MasterCard

Encountering a message like “Your card does not support this type of purchase” during a payment transaction with your Stripe, Mastercard or Visa debit or credit card, can be unsettling, to say the least. Issues involving financial transactions are always a matter of concern. However, there’s no need to panic; a little diligence and the right approach often lead to straightforward solutions.

How to Fix ‘Your Card Does Not Support this Type of Purchase Error Message on Stripe, Visa or MasterCard


Verify Card Details

One of the most common reasons for a payment transaction error is incorrect card details. It’s a simple mistake, but one that can cause a lot of headaches.

Take a moment to review the card number you’ve entered. A single mistyped digit can be the difference between a successful purchase and an error message.

Don’t forget the expiry date and the CVV. These are easy to overlook but essential for a successful transaction.

The name on the card should also be on your radar. Make sure it matches the name you’ve entered during the transaction. Even a minor discrepancy here can send you back to square one.

Check for Sufficient Funds


Running low on funds is another common reason you might see that dreaded error message. It’s not just about having some money in the account; you need enough to cover the transaction and any additional fees.

Checking your account balance is easier than ever with mobile banking apps. Open your app, log in, and your balance is usually front and center. If you’re old school, you can always call the bank’s automated line or visit an ATM.

So, you’ve checked and the balance is lower than you thought. What now?

  • Transfer Funds: If you have another account with sufficient funds, make a quick transfer.
  • Deposit Money: If you have cash or a check, depositing it into your account is another option.
  • Contact Bank: Sometimes, your available balance doesn’t reflect recent deposits. A quick call to the bank can clarify things.
  • Use a Different Card: If all else fails, consider using another payment method for the transaction.

Each of these steps offers a pathway to resolving the insufficient funds issue. Choose the one that best suits your situation.

Enable International Transactions

The joys of international shopping. You find that perfect item, only to be stopped by an error message. If your card has international transactions disabled, you’re not going anywhere fast.

Enabling international transactions is usually a straightforward process. Log into your bank’s app or website, go to the card settings, and look for an option that says something like “Enable International Transactions.” Click it, confirm, and you should be good to go.

Why is this important? Well, the world is your shopping oyster these days. Enabling international transactions ensures you won’t miss out on that perfect find just because it’s a few time zones away. It’s a small step that opens up a world of possibilities—literally.

Contact Your Bank for Authorization

Ever been halted in your tracks by a blocked transaction? It’s frustrating, but sometimes banks flag certain activities as high-risk. This is especially true for large purchases or ones that deviate from your usual spending habits.

So, how do you get the green light? The quickest way is to contact your bank directly. You can call the customer service number on the back of your card or use the chat feature in your banking app.

When you get in touch with customer service, be prepared. You’ll likely need to verify your identity, so have your account number, card details, and possibly even some personal information at hand. Once verified, you can request the bank to authorize the transaction you were attempting.

Use a Different Payment Method


Sometimes, despite your best efforts, that card just won’t cooperate. In such cases, it’s wise to have a Plan B. Alternative payment methods like PayPal or a different credit/debit card can save the day.

Setting up these alternatives is usually a breeze. For PayPal, you’ll need an active account linked to your bank or another card. If you’re using a different card, just make sure it’s one that the vendor accepts.

Knowing when to switch gears is key. If you’ve tried everything and that card still isn’t playing nice, it’s time to consider your alternatives. Using a different payment method can help you complete the transaction without further ado.

Check for 3D Secure Authentication

Ever heard of 3D Secure Authentication? It’s an extra layer of security that some online transactions require. Think of it as an automatic system for your digital wallet that verifies and permits only authorized users to gain entry.

How do you know if your card is 3D Secure enabled? Usually, your bank will inform you when issuing the card. If you’re unsure, a quick call to customer service can clear things up. You can also check this feature in your online banking portal.

So what if your card isn’t 3D Secure enabled? Don’t sweat it. Contact your bank to see if they can enable this feature. If not, you might need to consider getting a card that supports it. It’s an extra step but one that adds a layer of security to your online shopping.

Update E-Mandate Settings

E-mandate is essentially a digital authorization you give to your bank. It allows automatic deductions for recurring transactions, like subscriptions or monthly bills. It’s a set-it-and-forget-it kind of deal that makes life easier.

Setting up an E-mandate is usually straightforward. You can do it through your bank’s app or website. Just follow the prompts, and you’ll be set up in no time.

Why bother with E-mandate? Well, for one, it’s often required for subscription services. Without it, you might find yourself manually paying for Netflix every month, and who has time for that? It’s a small step that can streamline your financial life.

Wrapping It Up

When it comes to banking, there’s no room for taking chances. If you’ve tried all the steps and still encounter the “Your Card Does Not Support this Type of Purchase” error message, it’s time to get on the phone with customer service. Sorting out any financial glitches immediately is crucial for your peace of mind and the security of your transactions.

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