How to Fix Roblox This Experience is Unavailable Due to your Account Settings Issue

Seeing the error message “This Experience is Unavailable Due to your Account Settings” can be stressful when trying to play Roblox games on your Windows 10/11 PC. This error typically appears due to restrictions in place from Roblox’s parental controls or privacy settings on your account.

How to Troubleshoot Issue and Fix Roblox This Experience is Unavailable Due to your Account Settings Error Message on PC


Fortunately, there are a few troubleshooting steps you can follow to potentially resolve this issue on your own. Here is a guide on how to fix the “This Experience is Unavailable Due to your Account Settings” error in Roblox:

Check If Your Account Is Administered

First, you’ll want to check if your Roblox account is managed or administered by someone else like a parent or guardian. They may have applied restrictions that are blocking certain experiences.

To check this, while signed into your Roblox account:

  • Go to the Settings page
  • Click “Privacy” on the left sidebar
  • See if “Account Administrators” is enabled 

If so, your account is being administered by someone else. You’ll need to consult them to adjust restrictions. Respect these rules set for your safety.

Review Your Privacy and Parental Control Settings

If your account does not have an administrator, the error may be due to your own privacy or parental control configurations. 

To review these settings:

  • Close Roblox if it’s currently open 
  • Go to the Roblox website and sign in
  • Click the gear icon in the top right and select “Settings”
  • Click “Privacy” on the left sidebar

In the Privacy page, pay particular attention to the “Parental Controls” section. The “Allowed Experiences” and “Blocked Experiences” options here can restrict games.

Change Your Allowed Experiences to 13+

In the Parental Controls section of Privacy settings, locate “Allowed Experiences” and change this to:

13+ (Suitable for ages 13 and older)

This less restrictive option opens up more Roblox experiences suited for teenagers. You can also set this to “All Experiences” but 13+ is generally recommended.

Clear Browser Cache and Cookies

After adjusting account settings, also try clearing your browser cache and cookies as a further troubleshooting step.

In your browser:

  • Press Ctrl + Shift + Delete on Windows/Linux or Command + Shift + Delete on Mac
  • Check boxes to clear cached images/files and cookies
  • Restart browser

This can clear out any outdated Roblox permissions or restrictions. 

By following these steps to modify your account’s privacy and parental control configurations, you should hopefully be able to resolve the “This Experience is Unavailable Due to your Account Settings” issue.

However, keep in mind you should only change these settings if you have authorization to do so on that Roblox account. An administrator may have set up restrictions for your safety and protection.

If problems continue or a PIN has been enabled, you’ll need to contact the account administrator directly for further support.

Hope this helps explain how to troubleshoot and fix the “This Experience is Unavailable Due to your Account Settings” error in Roblox! Let me know if you have any other questions.

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